The Qm Group was founded in 1991, by Terry Green and Martin Christie. This combined Martin's inventive flair (mums and dads have him to thank for wireless baby alarms) and Terry's marketing and analytical skills.

The company was formed to explore another of Martin's inventions – the world's first audio-based electronic call forward queueing system perhaps best known as 'Cashier number 3 please' (the first voice for which, incidentally, was Terry Green. He's now just as hands-on, if not as 'voice-on').

This system transformed not only the Post Office, but the behaviour of shoppers world wide, by replacing multiple queues of cross, anxious

consumers ("Why does the other queue always move faster?") with just one - and the fairness of everyone being served in turn.

Thankfully, we have grown steadily and rapidly both in terms of turnover and staff employed.

You might expect a company dedicated to helping other businesses make money to be located in the heart of some impersonal city business district. But we're different. We can be found in idyllic surroundings to the north of Milton Keynes. We think it makes sense. After all, we do a lot of so-called 'blue sky' thinking and it's nice to see some actual blue sky out of the window while we're doing it.