Retail
What do your customers say?
The British have a great queueing heritage. Our courteous 'No, no, after you' approach was once the envy of the world. But that was in gentler times - and it was never the most effective way of helping a store make money.
So if you've ever heard 'Cashier number 3 please' you know how much the nation's queueing behaviour has been changed. Over 30 million shoppers a month now hear one of our electronic queue management call forward systems.
If you've ever been guided in a queue by posts with flexible tape between them, you've been guided by some of our 200km of guideline barrier that's been used to increase the flow of people like you through the store.
If you've ever taken a ticket at the deli counter, you're one of 11 million people using one of our systems that combines an appeal to the British sense of fairness to get served in turn with sound business, sales-increasing, sense.
If you've ever watched a screen while queueing, the chances are it's from our specialist media division – Q-Media. They specify the right screens and then design and produce content that works. With over 7,000 media screens at work, we have a huge amount of experience - and case studies galore.
We're still innovating. We now have a queue system that matches your consumers' needs with your specialist staff – which boosts productivity and profitability and reduces 'walk-aways'.
In short, we've an enviable understanding of what makes a retail outlet work.
If you're in retail, let's talk.
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